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Privacy policy


The company is responsible for processing and must manage and protect the personal data of visitors and users of the site in accordance with the General Regulation for the Protection of Personal Data (679/2016), as well as in accordance with national, Community and international law. on the protection of the rights and freedoms of individuals with regard to the processing of personal data, as the case may be.

The Privacy Policy is intended to help you understand why we collect your personal data and how we use it. We hope you all take the time to read it carefully. 

Use of information 

The company uses the data of the visitors (Name, Surname, e-mail address, message), if they have been registered through the contact form of the website to contact you.

The Company uses the data of the visitors through the use of cookies for the improvement of the website and the adaptation of the way in which the visitors browse it and their best experience.

What are cookies and how do we control them?

The Company's website uses cookies to collect information. Cookies are small data files, which are placed on your computer or other devices (smartphones, tablets) when you browse the website. They are used to "remember" when your computer or device has access to our web pages. Cookies are necessary for the effective operation of our websites and to help you have the best possible access to our services. They are also used to customize the services offered and advertised to you, both on our websites and on other websites or social media. Some cookies collect information about your browsing when you access a website from the same computer or device. This includes information about the pages being displayed, the services you are monitoring, and your browsing of the site. We do not use cookies to collect or record information about your name, address or other contact information. Our Company may use cookies to monitor your browsing exclusively and for no other reason.

Our Company Privacy Policy provides detailed information on when and why we collect your personal data, how we use and process it, and how long we retain it.

Data collection 

We request only the absolutely necessary information to achieve the purpose of your service and information: For the contact form: name, surname, e-mail address and your message.

How we process your personal data and for what reasons

We process your personal data when we are going to provide you our services or for specific purposes, including communication: Concerning communication, your personal data is used for your information or for any other difficulty, question or inquiry arises about the proper execution of our services. In the event that you choose to contact us through the contact form, none of the data you enter is stored on this site nor is it transmitted or processed by any person.

Retention time of personal data

Our company and the commissioned data processors maintain and process your data for the period of time necessary to achieve the purposes of the business, such as execution of the purchase and delivery and communication. At the end of this retention period, your data will be deleted completely or anonymously, with the collection of other data that no longer serves the purposes of the company.

Data protection assurance

When you provide us with your personal data, we take steps to ensure that it is kept and managed securely. In order to protect your personal data, we take adequate physical, technical and organizational measures to protect them. We update and control the security technology we use on an ongoing basis. We restrict access to your personal data to only those who need to know this data in order to provide you with the services you desire. Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration, illegal processing or alteration: 

* access to your personal data is limited to the number of persons authorized for those purposes

* IT systems used for data processing are accessed only by authorized persons

* access to these IT systems is monitored to detect and prevent unauthorized access immediately

* the use of computer information systems and programs that are installed in a way that minimizes the use of personal data and / or user authentication data

* the implementation of security measures using state-of-the-art encryption to protect sensitive information transmitted over the Internet (SSL encryption protocol)

* adoption of individual procedures for the protection of personal data and their secure deletion / destruction

* periodic check (every 5 years) and deactivation of inactive accounts 

Data processing by third parties and disclosure:

We do not transfer your personal data to third parties, except to those with whom we work and who are necessary or facilitate the purposes of the business, but always under conditions that fully ensure that your personal information is not subject to any illegal processing, i.e. other than the purpose of the transmission in accordance with the above. 

In any case, our company will not make available for sale or otherwise transmit or publish personal data of visitors / users of its website to third parties, without the explicit consent of the visitor / user, except for the application of relevant legal dictates, if required by a court decision or a decision of another public authority and to the competent authorities only.

In any case, unauthorized access to your personal data is prohibited.

In short, the processors have agreed and contractually committed with our company:

  • to maintain confidentiality,
  • not send your data to third parties without the permission of the company,
  • take appropriate security measures,
  • comply with the legal framework for the protection of personal data and in particular Regulation 679/2016 / EU (otherwise GDPR)

To offer and implement services and projects, our customers often provide information of their own customers. Our Company as a third party data processor fully complies with the requirements of the General Regulation for Data Protection (Regulation 2016/679).

Your Rights

According to the law for the protection of individuals against the processing of personal data (Regulation 2016/679) and for the free movement of data you have the opportunity to exercise the following rights: 

a) Access and Information This means that you have the right to be informed by us if we process your data. You have, therefore, the right to obtain information about what data we have collected, for what purpose we have collected it, for how long we will keep it, to whom we give it, if automated decision-making is done, but also about your other rights, such as correction, deletion of data, restriction of processing and submission of a complaint to the Personal Data Protection Authority. 

b) Correction You have the right to ask us to correct any inaccurate information about you or even to complete additional information about you (eg name correction or change of address notification).

c) Restriction and anti-processing You have the right to ask us to restrict or exclude the processing of your personal data if you question the accuracy of the information we hold about you, if you realize that we are processing your data illegally or if you no longer want to receive promotional messages for our services. At any time, you have the right to object to the processing of your personal data used for special purposes, such as direct marketing, research, etc.

d) Withdrawal of consent If you have given your consent to the collection, processing and use of your personal data, you may revoke your consent at any time with future effect. 

e) Portability You can ask us to receive in readable form the data you have provided or you have the right to ask us to transfer your personal data to another organization for you. 

f) Deletion / Oblivion You have the right to ask us in writing to delete your personal data, when it is no longer necessary in relation to the purpose for which it was collected, if you wish to withdraw your consent to their processing and if your data is submitted in illegal processing in violation of the Regulation on Personal Data Protection. After we receive a request for deletion, we will permanently delete your registration and all data related to it within 30 days of receiving the request. 

g) Submitting a complaint to the competent authority Finally, you have the right to file a complaint to the competent Greek independent authority, which is the Personal Data Protection Authority, in case of illegal processing of your data (http://www.dpa.gr/)

How to find out about any changes to this Policy

We update this Privacy Policy whenever necessary. If there are significant changes to the Privacy Policy or the way we use your Personal Data, we will post this update on our website before the changes take effect. We encourage you to read this Policy from time to time to know how your Data is protected.

Applicable law when processing data

Applicable Law is the Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679 / EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.


We hope this Privacy Policy has helped you understand how we handle your Personal Data and your rights to control the handling of our business. If you have any questions that are not covered, or comments and concerns you may have regarding our Privacy Policy please contact us and we will assist you immediately: Email: info@max-shop.gr Phone: 2310793927